ABOUT US

All Flowers and Gifts proudly provides delivery service throughout Canada and the USA. We have been in the florist industry for many years, both running local flower shops and offering online flower and gift basket delivery. We are committed to offering the finest floral arrangements and gift baskets as well as friendly, excellent customer service. Let All Flowers and Gifts be your first choice for flower and gift basket delivery.

A delivery fee of $9.95 will be added to each order, for each address. (For some rural areas there may be an additional cost for delivery.)

Orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery, Monday to Friday. For Saturday same-day delivery, orders must be received by 10:00 a.m. MST. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses cannot be guaranteed.

We will often call recipient prior to delivery to ensure there will be someone to accept the delivery. Please let us know if you DO NOT WANT THE RECIPIENT CALLED prior to delivery. In which case let us know if you would like the flowers to be left at the door or neighbored.

Occasionally, substitutions may be necessary to create your floral arrangement or gift basket.  Although we try to provide you with the exact bouquet you have ordered, sometimes it is not possible due to the availability of certain flowers in various parts of the country.

When substitutions are necessary, care is taken to maintain the style, theme and color scheme of the arrangement.  When substituing we will use flowers of equal or greater value. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Sometimes the keepsake item or vase you have ordered will not be available.  This often happens during the holiday seasons when there is a high demand for certain items and we do run out at times.  We will try to match the container as closely as we can to the one ordered if at all possible.

To help assure on-time delivery during the busy holiday season, please place your orders as soon as possible and at least 1 day prior to your chosen delivery date.

All Flowers and Gifts will be closed on the holidays, however you can still place your orders online to be delivered on our next business day.  If we are unable to delivery on certain days, those days will not be available to chose for a delivery date on our online order form.

On holidays our phone will be either forward to our call center or your will receive our voice mail.  Please call back during our next business day.

Often during holiday time deliveries are being conducted even though our office may be closed.

We specialize in the following services:

• Contemporary and traditional floral design
• Fresh Flowers
• Funeral Flowers
• Sympathy Floral Arrangements
• Casket Sprays
• Gourmet Gift Baskets
• Fruit Baskets
• Balloon Bouquets
• Teddy Bears and other stuffed animals
• Live Plants
• European/dish gardens
• High-style floral arrangements

If you have any questions or need more information, please contact us by email at service@allflowersandgifts.com or call us directly toll free at 877-304-1122 or 403-663-8205.  We are happy to hear from our customers.  If you are not pleased with your order, please let us know right away.  Customer service and happy customers are important to us.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.